We want your plantings to succeed! We guarantee that every plant you purchase will be true to name and healthy at time of pick up or delivery. Should plant losses occur due to delays in delivery or unfavorable weather conditions get in touch with us immediately. Due to the wide range of factors outside of our control, we cannot guarantee the viability of plants after they have been installed. However, should you experience challenges, please reach out! We may be able to help.


Spring and fall pre-orders may be canceled at any time prior to April 15th for spring pre-orders and July 15th for fall pre-orders. Cancellations made after these dates will be subject to a 20% restocking fee.

Need help?

Contact us here for questions related to refunds and returns.